Fahd Mouhim

Fahd Mouhim is a skilled customer service and marketing professional with experience in various roles across multiple sectors. Currently serving as a Customer Service Agent at dnata since August 2023, Fahd provides exceptional service to passengers and assists with check-in and boarding processes for diverse international flights. Previously, Fahd worked as a Social Media Marketing Executive at Cypex Group, where a cohesive content strategy significantly increased social media engagement. As a Project Manager Assistant at Digital Experience, responsibilities included liaising with stakeholders and ensuring project alignment with objectives. Earlier experience as an Operations Assistant at BMCI Groupe BNP Paribas involved collaborating with senior management to enhance customer experience and retention. Fahd holds a Bachelor in SME Management and a Technician Diploma in Business Management from CIEL Professional Studies Private Institute.