Issa Idrissa is a Customer Service Supervisor at dnata since December 2022, drawing on previous experience in customer service roles, including a similar position at Swissport from October 2021 to April 2022, where Issa oversaw passenger handling activities and complaint resolution. Prior to that, Issa served as Station Manager at Manyanya Filling Station for a brief period in late 2017 and worked as a Customer Service Coordinator and Agent, managing flight check-ins and assisting passengers. Additionally, Issa was an Information and Communication Technology Tutor at Reading Around the World Literacy Initiative from September 2018 to June 2019. Issa holds a Bachelor of Science degree in Information and Communication Technology with Management from Mzumbe University, earned in 2016, with an impressive GPA of 3.9.
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