Jason Skinner has over 15 years of experience in the aviation industry, currently serving as the National Mishandled Baggage Manager at dnata since June 2008. In this role, Jason is recognized as the subject matter expert for WorldTracer and plays a crucial role in managing relationships with Ground Services Leadership Teams and Baggage Services departments across Australia. Responsibilities include overseeing service delivery standards, improving customer service through policy enhancements, and ensuring compliance with ISAGO safety standards. Before joining dnata, Jason held positions at Aerocare Flight Support, including Load Planner and Ramp Service Agent, where logistical handling and aircraft operations were key responsibilities. Jason holds a Certificate III in Aviation, Ground Operation and Service from RTO Toll dnata Airport Services.
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