Linsen Varghese

Linsen Varghese, with extensive experience in the airline industry, has been serving dnata since October 2009 in roles such as Business Relationship Manager - Corporate, Business System Analyst, and Ticketing Agent. Prior to this, Linsen held the position of Operations Supervisor at ASC Airline Service Center Private Limited from January 2009 to September 2009, effectively managing an 18-member Contact Centre team for Etihad Airways’ US and Canada reservations and ensuring high service quality and sales target achievements. Linsen also gained valuable experience as a Team Coach at Trans Continental E Services Private Limited, overseeing a 20-member UK reservation team and coordinating with Jet Airways’ various departments. Linsen holds an MBA from London Metropolitan University and a BCom from Pillai College of Arts, Commerce and Science.