Rasmin Donga is currently a Duty Manager at Dnata, where they lead a team of over 120 individuals, including 16 direct reports. With extensive experience in customer service delivery and people management, Rasmin has a proven track record in continuous KPI improvement. Previously, they served as a Customer Service Supervisor for multiple terminals catering to various 5-star airlines and worked as a Customer Service Agent at Servisair from 2010 to 2014. Rasmin is pursuing a Bachelor of Commerce degree at Gujarat University.
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