Isabell Steen has extensive experience in the banking and finance sector, currently serving as Head of the SAGA Loyalty Program for Mass Affluent customers at DNB since August 2015. In this role, Isabell oversees customer loyalty initiatives, innovation in personal banking, and is involved in ESG and AI projects. Prior positions include Head of Innovation in Personal Banking, where leadership of innovation managers and development of the housing ecosystem were key responsibilities. Isabell's career at DNB has progressed through roles such as Business Developer for the Head of Housing Ecosystem, Product Expert in Savings and Investments, and Senior Business Partner in Personal Banking. With a foundation in finance, strategy, and project management, Isabell's background also encompasses consulting roles in healthcare and accounting. Isabell holds a Master's degree from the Norwegian School of Economics and has further education from the University of California, Berkeley.
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