Lars Monsen is currently the Avdelingsleder forretningsutvikling at Sbanken, where they focus on business development and continuous improvement in customer communication. Previously, Lars served as Commercial Manager at Sbanken and led customer service operations at Vigmostad og Bjørke. From 2017 to 2019, they held the position of Leiar Faggruppe Kundedialog at Skyss, overseeing customer service and market campaigns. Lars began their career in customer service management at Chess Mobil, where they strived to establish the best customer service in Norway. They hold a degree in Almennlærer from Høgskolen i Bergen and have studied Ex. Phil. and Metode at Universitetet i Bergen.
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