Brett Ruffino is an entrepreneur and strategic business development professional with over 20 years of experience in operations, learning and development, and customer experience. Currently the Director of Business Development & Strategic Partnerships at Do Process USA, Brett helps businesses in the South and Southeastern U.S. to grow and realize their potential. As the founder of 10 PAPERCLIPS, Brett fosters leadership training and connects organizations with specialized consultants. Previous roles include working as the Vice President of Customer & Store Experience at Aaron's, Inc., where they successfully managed a $5M budget and led initiatives that significantly improved customer experience. Additionally, Brett owned and managed multiple franchises, demonstrating a strong ability to drive performance and profitability.
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