Roman Nitka

Roman Nitka is an experienced professional with a strong background in customer services and project management across various technology and banking sectors. Currently serving as the Director of Customer Services at DOCAPOSTE, responsibilities include overseeing internal teams such as Service Delivery Managers and monitoring service centers in Casablanca and Paris. Previous roles include CIO Advisory for Chronopost at ADAMEO PM, Senior Delivery Manager at VMware, and Head of Banking Practice for EMEA-South at Diebold Nixdorf, where Roman managed teams of engineers to deliver software projects across multiple countries. With a solid educational foundation in telecommunications and mobile radiocommunication from prestigious institutions, Roman has developed expertise in skills enablement, project delivery optimization, and customer engagement throughout a diverse career span of over two decades.