Sylvain Rouxel is an experienced IT professional with 15 years in the field, currently serving as an Incident, Problem, and Change Manager at Docaposte since 2022. They have previously held change management roles at CMA CGM Systems and La Française des Jeux, demonstrating a strong expertise in ITIL processes. Sylvain's background includes a focus on business intelligence, utilizing tools like Talend Open Studio and COGNOS Analytics for data analysis and reporting. They hold a DUT in Information Technology from IUT de Velizy, which they completed in 2006.
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