John Masi is a client-focused customer experience expert and business and tech specialist with extensive experience in various leadership roles. They served as Manager of Information Systems at Polar Electro Oy from 1993 to 1996, and later held positions including Principal at Business Systems Consulting, LLC from 1996 to 2004, and Director of Customer Solutions at Cloud 9 ERP Solutions from 2015 to 2016. Masi also worked at MW Financial Group, Ltd as a representative from 2004 to 2015, and they were the Director of Acumatica Support Services at Kensium Solutions from 2019 to 2020. They currently hold the position of Vice President of Customer Experience at Kensium, where they implement and support ERP solutions for global clients. Masi earned a degree in Business Administration from Eastern Connecticut State University between 1979 and 1983.
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