Ana Borges is a seasoned professional with extensive experience in account management and customer success within the fintech industry. Currently serving as a Key Account Manager Senior at Dock since January 2025, Ana manages a strategic portfolio of high-performance clients, focusing on revenue growth, retention, and delivering high-value solutions. Prior to this role, Ana worked at Pagar.me as a Key Account Manager and held various positions in customer success, providing technical and operational support to clients through multiple communication channels. Ana holds a Bachelor's degree in Criminal Justice/Safety Studies from Universidade Federal Fluminense and is currently pursuing a Bachelor's degree in Law at Estácio.
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