Danilo Ulrich

Danilo Ulrich has a diverse work experience spanning over a decade. Danilo began their career in 2011 as an Analista de Sistemas at MDA Soluções, where they were responsible for planning and collecting information from users to implement their requested changes. Danilo also developed documentation, analyzed workflow processes, and proposed system improvements.

In 2013, Danilo joined Memphis Sistema de Gestão Empresarial as an Analista de Suporte Técnico - ERP, providing technical support for their ERP system.

In 2014, Danilo moved to Matera, starting as an Analista de Sistemas 2N. Danilo handled customer support, managed ticket queues, analyzed PL/SQL code, and monitored SLA compliance. Danilo also created documentation for various processes. Later, they transitioned to the role of Analista de Sustentação Core Banking, where they managed system tickets, conducted installations, and ensured timely delivery of regulatory obligations for clients like Banco Carrefour. Eventually, they became the Team Leader for the customer support team for Banco C6.

The most recent addition to Danilo's work experience is their role as an Operations Analyst Senior at Dock starting in 2023. Specific details about this role are not provided.

Danilo Ulrich's education history includes a degree in Ciência da Computação from Escola de Engenharia de Piracicaba - EEP, with a field of study in Ciências da Computação e Informática. Additionally, they obtained an MBA em Gestão de Projetos from Anhanguera Educacional in June 2012.