Jorge Silva is an experienced operations manager currently leading the Customer Success Management team at Dock since March 2022. Silva's expertise encompasses process optimization, crisis management, client relationship management, and operational efficiency, with a focus on both B2B and B2C sectors. Prior roles include Operations Principal and Project Manager at Dock, Co-founder and Head of Operations at HUB SEGUROS, and Technology Manager at Zoop, where Silva delivered significant improvements in operational processes and client engagement. With a solid educational background in Business Management and Systems Analysis, Silva has successfully managed extensive billing operations, integrations, and project implementations across various organizations, driving performance enhancements and financial results throughout a diverse career spanning over two decades.
This person is not in any teams
This person is not in any offices