Simone da Silva Castro

Simone da Silva Castro has a strong background in fraud prevention and analysis, with experience spanning multiple companies. Simone currently holds the position of Fraud Prevention Analyst III at Dock, which they started in January 2022. Prior to that, Simone worked at Tribanco from September 2015, where they served as an Analyst of Credit Card Operations and was responsible for managing processes related to expense disputes, payment information, and card product operations. Before Tribanco, Simone worked at Lojas Marisa as a Senior Credit and Risk Analyst, where they conducted external inspections, ensured compliance with internal and regulatory standards, and supported the improvement of fraud prevention processes. Simone also has extensive experience at Itaú Unibanco as a Senior Credit Card Operations Analyst from February 2004 to November 2012, specializing in data analysis, customer profiling, and fraud monitoring. Earlier in their career, Simone held positions at Orbitall as a Chargeback Analyst and at Credicard as a Fraud Prevention and Investigation Analyst. At Credicard, they also served as a Credit and Collection Technician. Simone's extensive work experience demonstrates their expertise in fraud prevention, process management, and customer protection within the credit card industry.

Simone da Silva Castro attended Universidade Brasil from 1993 to 1996, where they pursued a Bachelor's degree in Administração, with a focus on Administração de Empresas.