Zoey Kramer

Zoey Kramer is an experienced professional in operations management, currently serving as Manager of Support & Enablement Operations at Docker, Inc., since June 2023. Prior roles include Revenue Operations Lead at Tinybird and Customer Engineering Operations Manager at Replicated, focusing on customer success and sales engineering operations. At Khoros, Zoey progressed from Customer Operations Data Analyst to Senior Data Analyst, where responsibilities involved developing predictive models to assess customer health and analyze churn factors. Early career experience included an internship focused on support analytics and research at Texas A&M University, where Zoey contributed to multiple graduate-level research projects and presented findings at various symposiums. Academically, Zoey holds a Master's degree in Statistics and a Bachelor's degree in Bioenvironmental Science, complemented by a minor in Mathematics, all from Texas A&M University.