Maria Kihlberg is a seasoned professional with extensive experience in customer success and project management. Currently serving as the Head of Customer at Doconomy since August 2022, Kihlberg leads the onboarding and relationship management for new clients. Prior roles at Doconomy include Head of Customer Delivery and Customer Success Manager, where significant processes were established for client management and training. Before Doconomy, Kihlberg worked at EY for seven years, specializing in the financial sector with a focus on project and program management. Additional experience includes leadership roles in operations management at STS Education Group and sales advisory positions at Länsförsäkringar and Flextrus. Kihlberg holds a Bachelor of Business Administration in Corporate Finance from Lund University, among other educational qualifications.
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