Francesca Agostini

Francesca Agostini has a diverse professional background in customer service, hospitality, and translation. Currently, Francesca holds the role of Global Product Experts & Customer Care Trainers Manager at DocPlanner since December 2015. In this position, Francesca is responsible for training doctors and specialists on using tools and agenda to provide professional customer care services. Prior to this role, Francesca has experience working at various companies, including cafebabel.com as an Amateur translator, HermesHotels as a GDS Account Assistant trainee, and Venere.com/Expedia Inc. as a Customer Operation - Contact Center Agent. Francesca's educational background includes degrees in Foreign Languages and Literatures, Language, Society and Communication, and Body Languages for Leaders.