Paolo Giunta

Paolo Giunta has a diverse work experience spanning over several years. Paolo currently works at DocPlanner as a Lead Quality Analyst, where they supervise and evaluates the company's operations and provides coaching feedback to agents. Prior to this role, Paolo worked as a Customer Success Manager at DocPlanner.

Their previous experience includes working as a Customer Service Specialist at Booking.com, a Market Researcher at MaritzCX, and a Localization QA Tester at SEGA Europe. Paolo also worked as a Production Assistant at Agon Channel, overseeing the creation of audio-video content and managing public relations.

Before that, Paolo held the position of Senior Press Officer at Croce Rossa Italiana - Comitato Area Metropolitana di Roma Capitale, where they orchestrated the development of communication plans and directed public relations operations. Paolo also worked as a Television Journalist at T9 Channel 13, a Journalist at Ies TV, and a Radio Editor at RTL 102.5.

Paolo began their career as an IT Helpdesk at Sapienza Università di Roma. Throughout their work experience, they have demonstrated expertise in various roles and industries, including customer service, market research, multimedia production, and public relations.

Paolo Giunta completed their Master's degree in Philosophy from La Sapienza from 2001 to 2005. Prior to that, they attended Liceo Classico Benedetto da Norcia from 1996 to 2001, where they obtained a GCSE. Paolo also holds additional certifications in Marketing Communications from LinkedIn and Project Management from Udemy, both obtained in 2020. In 2009, they obtained the professional qualification of "Giornalista professionista" from Ordine Nazionale Dei Giornalisti.