Abdelrahman Obada has a comprehensive background in customer success and technical support, currently serving as the Manager of Renewal Specialists for EMEA at DocuSign since October 2024. Previously, at Aydi, Abdelrahman established the Customer Success Organization, defining processes to create a scalable model. Experience at Seal Software includes managing high-touch accounts, achieving a 0% churn rate, and implementing successful adoption strategies. Earlier roles include IT Support Lead and EMEA IT Specialist at Seal Software, providing support for infrastructure projects, and technical support engineer at Dell EMC, earning recognition for exceptional customer interactions. Additionally, entrepreneurial experience includes co-founding Crunch 'N' Scream and roles in marketing management. Abdelrahman holds a Bachelor's Degree in Digital Media Engineering and Technology from The German University in Cairo.
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