Alberto Erazo

Senior Technical Customer Success Manager

Alberto Erazo is a Technical Program Manager with over 20 years of experience in delivering technology projects and improving processes to enhance customer success. With a background that includes roles at Microsoft and DocuSign, Alberto has excelled in cross-functional team leadership, project management, and customer engagement. They hold several certifications, including PMP, SAFe Scrum Master, and Six Sigma, and possess expertise in areas such as risk management and process improvement. Alberto earned a degree in Electronic Engineering from Pontificia Universidad Javeriana.

Location

Seattle, United States

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