Farah B.

Farah B. is currently serving as the Lead Enterprise Customer Success Manager at DocuSign, where responsibilities include developing success plans, analyzing product usage metrics, and collaborating with key stakeholders to enhance customer adoption and value. Previous experience includes roles as Customer Adoption Manager at Coupa Software, focusing on increasing user adoption and maximizing value from new features, and various project management positions at Accenture, managing SAP Ariba deployments and leading cross-functional projects for notable clients. Farah B. also has a background in SAP finance consulting with IBM and project management at the National Agency of Telecommunications Regulation (ANRT). Farah B. holds a Master's degree in IT, Network and Telecommunications Engineering from the Institute of Engineering Sciences of Toulon and The Var.