Flavio Ferrara is a Senior Strategic Supplier Process Excellence Program Manager with over twenty years of experience in optimizing operational processes and exceeding KPI targets. Currently, Flavio serves as a Support Manager for Localized Languages at DocuSign, where they continue to enhance customer satisfaction and team performance. Flavio has previously shaped the Telecom industry through various roles at companies such as Citrix and SonicWall, leading multicultural teams and driving impactful initiatives. Known for their strategic mindset, Flavio applies Agile methodologies and OKRs to achieve objectives and streamline workflows effectively.
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