Grace L. Stevens is an accomplished professional with extensive experience in customer support and operations within the sports and technology industries. Currently serving as Lead Support Analyst at DocuSign since June 2024, Grace's prior roles include Customer Support Operations Manager and Customer Support & Operations Lead at Lexion, along with various positions focusing on customer support at Knock and ticket operations roles with organizations such as the Seattle Seahawks and Seattle Sounders FC. Grace's skill set encompasses software administration, relationship management with over 19,000 accounts, and developing training programs for staff. Grace holds a B.A. in English from the University of Washington and has furthered professional development through General Assembly.
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