Greg Hardigan

Greg Hardigan has extensive experience in technical support and writing within the technology sector. Hardigan started as an IT User Support Technician at Northwestern University School of Law, where support was provided to 150 employees and 1200 students. Following this role, Hardigan served as Technology Helpdesk Coordinator at John G. Shedd Aquarium, managing IT support for 300 employees and 1200 sales ambassadors, part-time employees, and volunteers. Transitioning into a technical writing career, Hardigan worked as a Tier III Customer Support Representative at SpringCM, a DocuSign company, before moving to DocuSign as a Technical Writer and later as a Senior Technical Writer. Academic credentials include Bachelor's degrees from American University.