Hemant (Matt) Jadhav is a seasoned professional in customer success and analytics with extensive experience spanning over two decades. Currently serving as Director of Customer Success Strategy & Analytics at DocuSign since August 2022, Jadhav has previously held key leadership positions at Cisco, where responsibilities included overseeing global customer success operations for various market segments. At Guidewire Software, Jadhav designed and implemented a comprehensive customer success model for the SaaS platform. Earlier roles include positions at Salesforce.com, Accenture, Oracle, and Aetna, focusing on customer relationship management and project management. Jadhav holds a degree from San Diego State University.
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