Hope Hagert

Hope Hagert is a seasoned professional in UX research operations with extensive experience in program management and user research coordination. Currently serving as a UX Research Operations Specialist III at DocuSign since March 2020, Hope focuses on streamlining research processes and participant recruitment. Prior roles include UX Project Manager at Google, where Hope led over 380 project requests and managed vendor performance across various business units. Hope's career also encompasses positions at User Research International, Plus One Foundation, Nordstrom, H&M, Hollister Co., and Urban Outfitters, highlighting a strong background in research logistics and customer service. Hope holds a Bachelor of Business Administration with a marketing concentration from Seattle Pacific University and an Associate's degree from Cascadia College.