JC

Jacqueline Chen

Director, Business Transformation

Jacqueline Chen is an accomplished leader in business transformation and strategy, currently serving as the Director of Business Transformation at DocuSign since June 2022. In this role, Jacqueline is instrumental in driving Finance business transformation through portfolio management, project prioritization, and program management to enhance adoption, revenue growth, and cost savings. Prior to this position, Jacqueline spent over seven years at Deloitte Consulting, where significant contributions were made in the Federal Healthcare sector as a Senior Manager, focusing on account growth and client delivery, while also developing innovative solutions for healthcare operations. Jacqueline's earlier experience includes roles at Accenture as a Manager and Senior Consultant in Strategy and Operations, leading client engagements and organizational change management initiatives. Jacqueline began the professional journey as a Business Analyst Intern at Unison Agency. Educational qualifications include a Master of Science in Commerce with a focus on Marketing and Management, and a Bachelor of Arts in Economics and Biology, both from the University of Virginia.

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