Jim le

Senior Technical Customer Success Manager

Jim Le is an experienced technical professional currently serving as a Senior Technical Customer Success Manager at DocuSign since November 2021, where responsibilities include managing technical relationships for enterprise accounts and acting as a trusted advisor for DocuSign products. Prior to this role, Jim Le worked at Centercode from November 2015 to November 2021, progressing through multiple positions including Integrations & API Consultant and Support Engineer II, providing high-level technical support, developing knowledge base resources, and acting as a liaison to engineering teams. Earlier experience includes working as an EDI Enrollment Analyst II at Emdeon, where responsibilities involved enhancing workflow procedures and serving as a primary contact for electronic billing. Jim Le holds a Bachelor of Arts in Sociology from California State University, Long Beach.

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