Jonathan Souza

Jonathan Souza is a seasoned professional with extensive experience in business process management and analysis, currently serving as a Business Process Manager at DocuSign since November 2019. Souza has previously held key roles at Salesforce, including Senior Business Analyst in Revenue Operations and Business Analyst, where responsibilities involved building processes for partner operations and managing territory operations for the Marketing Cloud Sales team. Earlier experience includes a public service role at the Port of San Francisco, focusing on the Federal Foreign Trade Zone program, and an internship at the U.S. Department of Commerce, where Souza contributed to international trade policy efforts. Jonathan Souza holds a Master of Arts in International Trade Policy from the Middlebury Institute of International Studies at Monterey and a Bachelor of Arts in International Relations and Affairs from the University of California, Davis.