Joshua Cosson is a Principal Technical Account Manager at DocuSign, where they lead efforts to enhance customer success and technical support. Previously, they held various roles at DocuSign, including Senior Technical Customer Success Manager and Tier II Technical Support Representative, providing specialized assistance to enterprise clients. Joshua's early experience includes working as a Technical Support Agent with WDS, A Xerox Company, and serving as an Eldercare Resource Coordinator at A Place for Mom. They earned a Bachelor's degree in French Studies from Florida State University and an Associate of Arts from Northwest Florida State College.
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