Joshua R. is the Director of Supportability & Business Delivery at DocuSign, where they leverage 13 years of tech and SaaS experience, including 6 years in building and leading diverse global teams. Joshua's responsibilities include enhancing supportability through data-driven analysis, engaging with product and development teams for readiness and change management, and ensuring effective learning and development for support experts. Previously, Joshua held various roles at Nan McKay and Associates and SpringCM, where they demonstrated strong leadership and technical proficiency in managing support teams and software projects. Joshua is currently pursuing a Master's Certificate in Geographic Information Systems from Roosevelt University and a Bachelor of Arts in Philosophy from the University of Alabama.
This person is not in the org chart
This person is not in any teams
This person is not in any offices