Kai Herbold is a Customer Support Engineer at DocuSign, with a strong background in customer service and technical support spanning over a decade. Previous experience includes roles at Apple as a Team Manager Apprentice and SPS Technical Support Advisor, as well as at EA Games, where responsibilities involved providing Tier 1 and Tier 2 support for the MMORPG Star Wars: The Old Republic. Kai has demonstrated expertise in customer care, troubleshooting, and process optimization through positions at Accenture, Media-Saturn Power Service, and GC Gamecare Cologne, among others. Kai holds a Certificate of Chamber of Industry and Commerce as a Business Clerk.
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