Kevin Chang is a passionate and experienced customer success professional currently serving as the Lead Customer Success Manager at DocuSign. With a proven track record in managing and growing customer portfolios in SaaS companies, Kevin previously held roles such as Senior Customer Success Partner at SAP Concur and Customer Success Manager at Reputation.com, where they successfully engaged with multinational enterprises and Fortune 500 clients. Kevin's career also includes experience at LegalZoom and Certinia, where they drove new business and maintained high retention rates. Currently pursuing a B.A. at the University of California, Irvine, Kevin is dedicated to fostering customer advocacy and satisfaction.
This person is not in the org chart
This person is not in any teams
This person is not in any offices