Lauren Kennedy

Lauren Kennedy is a seasoned professional with extensive experience in account and customer success management across various industries. Currently serving as Manager of Account Services at DocuSign since February 2023, Lauren previously held leadership roles at Scorebuddy, Indeed.com, eir Ireland, GiftsDirect.com, JTI, Bank of Ireland, and Electric Ireland. Expertise includes managing and mentoring teams, enhancing customer onboarding processes, implementing collaborative strategies between sales and customer success, and driving performance to meet KPIs. Lauren holds a Bachelor's Degree in Retail and Services Management from Technological University Dublin.