Leandro Reis is a Developer Support Engineer at DocuSign since November 2022, with an extensive background in technical support and customer service. Previous experience includes working as an Institutional Onboarding Analyst at TELUS International Ireland, where responsibilities involved customer support during onboarding and case resolution adhering to compliance policies. As a Technical Support Specialist, Leandro delivered customer service to clients in Canada, troubleshooting issues effectively. Relevant roles also include a Senior Support Analyst at TOTVS, where Leandro managed customer issues across various ERP modules, and prior positions as an Enterprise Resource Planning Business Analyst in multiple companies. Leandro holds a Bachelor's degree in Information Technology from Faculdade COTEMIG and is pursuing a Bachelor of Science in Information Systems and Information Technology at Technological University Dublin.
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