Maged Magdi currently serves as a Renewal Specialist at Docusign, managing a portfolio of customer accounts to ensure timely and accurate contract renewals while identifying upsell opportunities. Prior to this role, Maged worked at Wuilt as a Customer Success Team Leader, focusing on high-level client management for VIP clients and evaluating team performance through data-driven insights. Maged's career also includes positions as a Senior Customer Success Advisor and Customer Success Advisor at Wuilt. Maged holds a Bachelor of Arts in Economics from the University of Greenwich and attended Modern Sciences and Arts University from 2016 to 2020.