Matheus Freitas is a Technical Support Analyst at DocuSign since April 2023, with prior experience as an Account Manager and Customer Experience Analyst at Charlie, a proptech company managing residential condominium rentals. Responsibilities included client support and communication, along with optimizing workflows for the Customer Experience team. Matheus has also worked in bilingual front desk roles at La Residence Paulista and Anhembi Hostel, developing strong hospitality and management skills. Additionally, Matheus served as a Peace Ambassador for Rotary International, gaining valuable cultural insights. Matheus is pursuing a postgraduate degree in Analytical Psychology at FAPCOM and holds a Technology degree in Analysis and Systems Development from Universidade Anhembi Morumbi.
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