Matt Josephs is a Strategic Customer Success Account Manager at DocuSign, where they manage approximately 165 enterprise accounts in the Financial Services and Insurance sectors. Previously, they held roles at IBM, where they developed expertise in the Data Science Portfolio and managed complex marketing campaigns, and at AbbVie, where they established strong supplier relationships. Their earlier experience includes serving as a Head Swim Coach and Advanced Swim Instructor at Oak Brook Park District and working in customer support at Nordstrom. Matt earned a Bachelor of Science in Cell/Cellular and Molecular Biology from the University of Illinois Urbana-Champaign.
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