Michael O'Neill is a Senior Technical Account Manager at DocuSign, having previously served as a Technical Customer Success Manager and a Client Success Engineer. Specializing in digital and sustainable marketing, they earned a Bachelor’s Degree in Business Administration with a focus on Marketing from Western Washington University. With over 10 years of experience in customer service, Michael has a proven track record of resolving complex issues for small business merchants, maintaining a stellar 9.6/10 satisfaction rating. Passionate about continuous learning and creativity, they enjoy playing instruments and outdoor activities in their free time.
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