Mohamed Amer is a skilled professional with extensive experience in technical support and management, currently serving as a Technical Support Manager at Docusign since September 2025. Prior to this role, Mohamed held various positions including Team Manager for D365 CE/FnO Tech/FnO Finance at Concentrix, where achievements included significantly improving customer satisfaction and optimizing the hiring process. Additional roles include Senior Technical Support Engineer at Concentrix and Technical Engineer at Smart Closets. Mohamed's early career involved engineering roles and social media evaluation, complemented by a Bachelor of Applied Science in Electrical Power and Machines from Cairo University.
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