Palak Desai is a seasoned product management professional currently serving as Product Lead at DocuSign since June 2025, focusing on Product Led Growth. Prior experience includes a tenure as Staff Product Manager at Chegg Inc., where Palak launched the company's first conversational chat experience using OpenAI, achieving significant engagement and retention improvements. Palak has also been actively involved as a Chapter Lead and Founding Member of Women In Product, coordinating notable events to support women in the field. Previous roles at Rakuten Rewards, Cigna-Digital, and RSA Security involved leading product strategies, executing successful launches, and driving efficiency improvements. Palak holds a Master of Science in Information Systems from Northeastern University and a Bachelor of Engineering in Computer Engineering from Gujarat University.
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