Rickey Story

Rickey Story is a seasoned technology professional with extensive experience in customer success and technical support roles, currently serving as a Senior Technical Customer Success Manager at DocuSign since May 2013. In this role, Rickey acts as the primary technical contact for customers with Enterprise Premier Support, specializing in their use cases and implementations within the Financial, Telecom, and Media verticals. Responsibilities include maintaining technical relationships, providing guidance on new use cases, and contributing to sales efforts. Previous roles encompass positions at Share & Care House, where Rickey managed financial tasks for clients with mental illness, and at Hansell Tierney, focusing on IT and Software Development recruitment. Rickey also served as a Product Specialist at True North Service, managing partner accounts and certification requests within the telecom sector. Educational background includes studies at Seattle Central College from 2005 to 2007.