Shae`la Hougaard

Shae`la Hougaard, MA, is a Strategic Account Manager at DocuSign with over 10 years of experience in Enterprise Customer Success and Renewals management. They have a proven track record in expanding revenue, driving renewals, and developing onboarding and implementation processes across domestic and international accounts. Shae`la has managed significant events, such as the BYU-I GLOW 5K, and has held various roles, including Senior Renewal Manager in Financial Services and editorial assistant for the PR Journal. They hold a Bachelor of Science in Communication from Brigham Young University - Idaho and a Master's Degree in Mass Communication/Media Studies from Brigham Young University.