Sylvain L. is a seasoned professional with extensive experience in technical solutions, customer service, and software development. Currently a customer service representative at DocuSign since April 2016, Sylvain works with major clients including Crédit Agricole and BNP Paribas, focusing on project execution tailored to client requests. Prior experience includes a role as a technical solution architect at Comverse, managing client features and crisis situations for clients such as SFR and Liberty Global between 2007 and October 2015. Additionally, Sylvain has held positions at Alcatel-Lucent, COFRAMI, and Thales, contributing to telecom support, consultancy, and software development on various high-security and communication systems projects. Sylvain holds a Master of Computer Science from Paris XI University, specializing in man-machine communication and systems.
This person is not in the org chart
This person is not in any teams
This person is not in any offices