Tawnya Burns is an experienced professional in service operations and financial management, currently serving as the Director of Service Operations at DocuSign since June 2022. With a strong background at Amazon Web Services, Tawnya has managed learning and development programs, led resource management, and driven operational improvements. Previous roles include Accounts Receivable Supervisor, Financial Deduction and Credit Analyst, and various positions in accounts receivable and customer service. Tawnya holds degrees in Foundations of Business, Technological Communications, and Accounting and Business Management from the University of Phoenix, and received training from the Pittsburgh Institute of Aeronautics.
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