Thomas Marinho has a diverse background in customer experience, account management, and educational support. Currently serving as an Adoption Manager at Docusign, Thomas previously held the position of Account Expert at Docusign as well. Experience includes roles such as Customer Experience Analyst at J&T EXPRESS BRAZIL LTDA, where Thomas established the customer service sector, and Supervisor de Qualidade at Atento Brasil @Facebook, focusing on quality assurance and process improvement. Additional roles encompass being a CX Specialist at Intuit and an Account Service Specialist at Rockwell Automation. Thomas's academic credentials include a Licenciatura in Letras - Inglês from UNINOVE and a Bachelor's degree in Tourism from Universidade Paulista.
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