VJ

Valere Jouty

Technical Support Manager at DocuSign

Valere Jouty has extensive experience in technical support roles, having worked at companies such as DocuSign, Nest, and Webzen Dublin, Ltd. Their responsibilities have included providing exceptional support for customers, mentoring junior team members, identifying product improvements, and interacting with internal departments to enhance the customer experience. With a background in economics from Institut catholique de Paris and Universite michel de montaigne Bordeaux 3, Valere has consistently demonstrated a strong dedication to technical support in both B2B and B2C environments.

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Timeline

  • Technical Support Manager

    February, 2023 - present

  • Technical Support Team Lead

    October, 2021

  • Tier 3 Technical Support

    June, 2019

  • Tier 2 Technical Support Representative

    June, 2017

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