Sim Han How is currently the Regional Director at Doherty Associates, overseeing a 24/7 operation in Kuala Lumpur and managing both technical and non-technical teams. Previously, Sim served as the KL Technical Manager at Doherty Associates from 2010 to 2020, and as an Infrastructure Specialist at Integricity Group from 2008 to 2010, where they provided Wintel-based support and built web hosting servers. With a strong technical background in enterprise technologies and expertise in RMM and ITSM tools, Sim holds several certifications, including ITIL 4 Foundation and Microsoft Azure, reflecting a commitment to continuous learning and professional development. Sim is currently pursuing further education at the University of Greenwich.
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