Michael Seppala

Michael Seppala has a diverse work experience spanning various industries. Michael is currently a Solutions Engineer at Doktor.se, starting in January 2022. Prior to that, they worked at Snow Software from 2016 to 2022, initially as a Technical Support Specialist and later as a 3rd line technical support Subject Matter Expert. Before that, they served as the KnowHow Tech Support Manager at Elgiganten in 2015, and as a KnowHow hardware technician at Elgiganten A/S from 2014 to 2015. Michael also worked as a Link Developer at Highlight Media Group from 2012 to 2013, where they focused on Search Engine Optimization and building brand value. In the gaming industry, they gained over six years of customer service experience as a Specialist customer service rep at Blizzard Entertainment, handling various games. Michael began their career in the Swedish Armed Forces as a Sergeant from 2003 to 2004, where they developed management skills such as decision making, resource allocation, and talent development. Michael also worked as a Sales person at Toys R Us in 2002.

Michael Seppala attended Jakobsbergs Gymnasium, but no specific years or degree information is provided. In terms of additional certifications, they obtained the following from Snow Software: Certified Snow Engineer in September 2016, Certified Snow Administrator in April 2016, and Certified Snow Specialist in April 2016.